Total rental price: Vehicle rental price, insurances, extras, location fee and other cost related to the lease.
Rental agreement/Lease: The legally binding contract that details the terms and conditions of rental you'll be required to agree to and sign when Lessor releases a rental vehicle to you. It can also be referred to as Lease Agreement.
Lessee: You, the person holding rights of use of the rental vehicle under the terms specified in the rental agreement terms and conditions. Also referred, in article 1.5, to the person and/or the legal entity booking the rental vehicle.
Lessor: FairCar (Summus ehf.), the owner of the rental vehicle that leases under the rental agreement to the Lessee.
Guarantor: Lessee or other person that indicate credit card imprint to guarantee any additional cost. This credit card imprint must be indicated in person.
1. General terms and conditions
1.1 Lessee/Driver Age and Driver’s License
The Lessee/driver of a rental car has to be between 21 to 85 years old and present a full and valid driving license. The license must be held for a minimum of one year and without major endorsements or penalty points. An International Driver’s License (IDL) is required if the Lessee’s/driver´s national driving license is not in Roman alphabet. International driver license must be accompanied by the original domestic license of the driver.
1.2 Lessee/Driver Identification
The Lessee and/or driver must present a valid national identity card or passport at the time of pickup.
1.3 Payment Methods
Prepaid bookings are charged from credit card holder’s account as soon as the vehicle is reserved. Pay-later bookings are charged when vehicles are picked up, or in the end of reserved pick up day (for instance in the event of non-appearance). Cancellation booking cost, according to article 1.5, will be charged as soon as booking is cancelled. All major international credit cards are accepted: American Express, MasterCard, Visa, Diners Club, Discover, Union Pay and JCB. Payments through PayPal are also accepted. Transaction fee of 1,5 percent is charged for payment via American Express. Other payment methods are without transaction fee. Cash currency accepted on arrival; USD, EUR, GBP, ISK.
Lessee's/guarantor's credit card imprint will be taken at the start of all rentals for security reasons, even when a voucher covers the cost of the rental. This credit card may be used, by the Lessor, to pay any additional cost at the end of the rental period such as damages to the vehicle, which are not covered by any insurance, penalty fees, fines for traffic violations, parking fines, missing fuel or any costs as a result of the Lessee's use of the rental vehicle, even though the charge is higher than the deposit.
Deposit amount will be placed on the credit card account to be owed by the Lessor, at Lessee's date of pickup and may holds as long as 30 days, depending on the issuing bank policy. The deposit hold may not be released in case of if the vehicle is returned damaged (see article 22.214.171.124).
The deposit amount is 100 EUR if you purchase a ZCDW insurance through FairCar for all cards, debit and credit that support authorization only transaction. If you do not hold a ZCDW through FairCar the deposit amount is 300 EUR for Visa credit cards and 1000 EUR for all other credit cards.
1.5 Cancellation and Amendment Policy
• If the Lessee cancels a reservation 30 days or earlier before planned pickup time the Lessor will charge a cancellation fee which amounts to 25% of the total rental price.
• If the Lessee cancels 7-29 days before planned pickup time the Lessor will charge a cancellation fee which amounts to 50% of the total rental price.
• If the Lessee cancels 0-6 days before planned pickup time the Lessor will charge a cancellation fee which amounts to 100% of the total rental price.
Amendment fee of 25 EUR, according to article 3.3, is charged in case of amendment plus the additional rental cost of the amendment. Lessor will not issue a refund in case the amendment results in a lower total rental price.
Local value added tax (VAT) 24%.
1.7 Rental Period
All rentals are charged on a 24-hour basis. A full day is charged for any portion of a 24+2 hour period used. The rental period starts when the Rental Agreement has been signed and Lessor has delivered the vehicle to the Lessee. The rental period ends when Lessor has taken the vehicle for inspection after return. Total rental price will be charged from requested pickup time, regardless of whether Lessee picks up the car on the requested time, until requested drop off time, or when vehicle has been handed to the Lessor, whichever occurs later.
Unlimited Kilometers unless otherwise stated by Lessor.
1.9 Cross Border Travel and Ferries
All international cross border travel is prohibited. Travel via ferries/boats or ships inland is allowed but on Lessee's liability, no insurance covers vehicle damages or losses due to such travel.
1.10 Breakdown Assistance
24/7 breakdown assistance is available. Lessor will provide assistance via telephone and arrange, if requested, an assistance from the next service provider. Cost of assistance depends on Lessee's location, severity of the problem and other factors. The Lessee will bear no cost for the provided assistance in case of vehicle breakdown and damages which the Lessee is not responsible for. In case of serious emergency please call Iceland national emergency number: 112.
In case of accident that the Lessee is not responsible for, Lessor will provide a new vehicle if requested and the vehicle is available. If Lessee is responsible for the accident, Lessor is not obligated to provide a new vehicle. In case of accident Lessee is responsible for the rental amount, it is not refundable.
2. Rental vehicles
2.1 Pickup and Returning the Vehicle
Vehicles are to be picked up on the reserved time, giving 2 hours grace period. Should the Lessee fail to pick up the car at the reserved time the reservation is automatically cancelled and Lessee loses the right to pick up the vehicle.
Vehicles are to be returned to the Lessor's rental locations agreed upon in the rental agreement at the agreed time also specified in the rental agreement, with the grace period of 15 minutes. Return at a location not pre-approved by Lessee is subject to towing fee, according to article 3.4.7. Vehicles are to be returned with a clean interior but to prevent paint scratches please do not wash the vehicles externally. If necessary, only use a touchless car wash for an external wash.
2.2 Vehicle Inspection
2.2.1 Before rental
Before every rental, the rental vehicle is taken for accurate inspection. A vehicle condition report is filled out and pictures are taken of all sides of the vehicle. Upon signature of the vehicle condition report both parties confirm that the condition report indicates the exact condition of the vehicle at the start of the rental period. The lessee agrees to inspect the vehicle for any damage not noted and report the same to the lessor representative before leaving the premises. Lessee is responsible for all damages occurred during the rental period.
2.2.2 After return
After the rental vehicle is returned, according to article 2.1.2, it is inspected by the Lessor, or another entity on its behalf, as soon as possible. Before the inspection, the vehicle needs to be cleaned, by the Lessor or another entity on its behalf.
126.96.36.199 Confirmation receipt
Upon request, the rental vehicle can be inspected on drop-off and Lessee would be provided with confirmation receipt of the vehicle condition report. The inspection process takes approx. one hour and can only take place during opening hours, which can be found on the website www.faircar.is, and only when the rental vehicle is returned to Lessor´s location in Keflavík. Lessee must request drop-off inspection in advance, either at pick up location at the time the rental agreement is signed or by sending the request via email to email@example.com, at least two days prior to the rental vehicle being returned. If Lessee does not request confirmation receipt of vehicle condition report, according to the conditions set out above, he will forfeit his rights to receive it upon return.
188.8.131.52 Damage Settlement
If a damage is found, which was not noted on the vehicle condition report (see article 2.2.1), during inspection after return the damage is photographed and identified in a damage assessment performed by an independent automobile repair shop in accordance with the Cabas claims system. All damages, not covered by insurance according to article 6 and 4.4, as well as additional fees according to article 3, extra days and other minor cost will be charged according to FairCar pricelist, which can be found on the website www.faircar.is, to the Lessee's/guarantor's credit card without further notice. The damage settlement is sent to Lessee's email address, if the address is filed.
Smoking is not allowed in the rental vehicle.
2.4 Studded Winter Tires
All our vehicles are equipped with studded winter tires from 1st November – 15th April or prior to/after when deemed necessary.
2.5 Vehicle Types
2.5.1 Reserved Vehicle Type not Available
Upon reservation the Lessee may reserve a certain vehicle type. The Lessor however reserves the right to substitute vehicles when the reserved vehicle type is not available, either with a similar vehicle or one in greater vehicle group according to the ACRISS car classification code.
2.5.2 Driving on F roads, Kjölur (road 35) and Kaldidalur (road 550)
Passengers vehicles and 2WD vehicles are not allowed to be driven on F roads, Kjölur (road 35, from road 37 until road 732), Kaldidalur (road 550), Öxi (road 939), road 586, 862 (except from road 1 until Dettifoss), 864 and 886.
4WD jeeps are allowed to be driven on Kjölur (road 35), Kaldidalur (road 550) and F roads, excluding F26, F66, F88, F206, F207, F208 (except from road 26 until road F224), F210, F223, F225, F228, F229, F232, F233, F235, F249, F261, F333, F337, F338, F578, F734, F752, F756, F821, F839, F881, F899, F902, F903, F905, F909, F910, F946 and F980.
Vehicles are not allowed to be driven on rough roads, illegal roads, closed roads, impassable roads or roads where vehicles can be subject to damage and/or not covered by any insurance.
2.5.3 Off-road Driving
Should the restrictions in articles 2.5.2 and 2.5.3 be ignored all insurance (TPL, CDW, ZCDW), if accepted, shall be deemed null and void. The driver will be held fully responsible in case of accidents and will bear all consequences, including the cost of repairing the damaged vehicle. The Lessee can also be subject to penalty fee according articles 3.4.1 and 3.4.2.
3.1 Location fee
A location fee of 50 EUR will apply to the total price of all applicable rentals.
3.2 Pickup, Drop-off and Out of Hours Fees
For vehicles picked up in our Keflavík Office/Keflavík Int. Airport and dropped-off in Reykjavík Office/Greater Reykjavík Area and vice versa, One-Way Fee of 25 EUR applies.
Free pickup/drop-off services are provided at Keflavík Int. Airport. Pickup is available immediately when your flight has arrived and you have collected your luggage and drop-off is available two hours before first/last flight every day all year around. During opening hours in Reykjavik there is a free pickup/drop-off services in the greater Reykjavik area. See delivery options at www.faircar.is
Note: On public holidays the rental service is not operating and therefore the rental vehicle can neither be subject to pickup nor drop-off.
3.3 Booking fee
Bookings made via telephone and mail are subject to booking fee that amounts to 10% of the total rental price (minimum 25 EUR). Bookings made via website (www.faircar.is) are not subject to booking fee.
3.4 Amendment fee
3.5 Penalty fees
3.5.1 Off-road driving, 600 EUR
The rental vehicle is not allowed to be driven off-road (see article 2.5.3). If the vehicle is driven off-road a 600 EUR penalty fee will be charged.
3.5.2 Driving vehicle on forbidden roads, 600 EUR
If a rental vehicle, which is restricted from driving on certain roads according to the rental agreement (see article 2.5.2) is reported driving on those roads a 600 EUR penalty fee will be charged.
3.5.3 Unauthorized additional driver, 200 EUR
If a rental vehicle is driven by an unauthorized additional driver a 200 EUR penalty fee will be charged.
3.5.4 Processing fee, 25 EUR
If Lessee or an additional driver (authorized or unauthorized) commits traffic, parking, and/or road toll violation and the Lessor needs to assist the authorities with sending a fine to the Lessee, or any other special services requested by the Lessee a processing fee of 25 EUR will be charged.
3.5.5 Refill fee, 50 EUR and charge for extra fuel
The rental vehicles are supplied with a full fuel tank and should be refilled prior to return to drop-off location, and filled up, maximum 10km away from the drop-off location. Lessor will charge Lessee for every missing half quarter of a fuel in addition to a 50 EUR refill fee. Fuel price per liter is according to FairCar pricelist, which can be found on the website www.faircar.is.
3.5.6 Cleaning off dirty vehicles, 90 EUR
For vehicles that are returned dirty or subject to smoking an 90 EUR cleaning fee will be charged.
3.5.7 Towing fee for damaged immobile vehicles and vehicles dropped off at unauthorized locations, 1,5 EUR per km, with a minimum fee of 200 EUR
The Lessee will have to bear the cost of the transportation an immobile and/or damaged rental vehicle, as well as vehicle dropped off at an unauthorized location, back to the Lessor's office in Keflavík. The towing fee does not apply in case of vehicle breakdown and damages which the Lessee is not responsible for.
3.5.8 Damaged vehicle administration fee, 190 EUR
For administering damaged vehicles and billing for the repair cost, a 190 EUR administration fee will be charged.
4. Obligation of the Lessee
4.1 The Lessee agrees to the provisions of this lease and has received a copy of it.
4.2 The Lessee will return the automobile.
a. and all accessories (including tires and tools) in the condition they were in when received, with the exception of normal wear due to use
b. on the date specified by this lease, unless otherwise agreed
c. to the Lessor’s premises, unless otherwise agreed.
4.3 If the Lessee does not return the automobile at the time agreed upon in this rental agreement, or does not declare his intention to extend the rental period, the Lessor and/or the police are authorized to repossess the vehicle without further notice, at the Lessee’s cost. Extension of the lease is dependent on the consent of the Lessor. If the Lessee returns the rental vehicle 2 hours or later after the lease has expired, the Lessor is authorized to demand payment from the Lessee which amounts to 24-hour rent under the terms and conditions of this lease agreement.
4.4 The vehicle shall be handled and driven carefully. Only those named as drivers on the first page of this agreement are authorized to drive the vehicle. The Lessee is liable for damage resulting from use of the vehicle for which no compensation will be paid by the vehicle’s insurance company. This includes damage to the vehicle and/or injury to passengers due to the following:
a. off-road driving b. driving across rivers or any kind of water course
c. intentional acts or gross negligence d. use of intoxicants by the driver.
e. vehicle use that contravenes Icelandic law and/or the provisions of this lease.
4.5 In the event of collision or accident, the Lessee shall immediately notify the appropriate police authorities as well as the Lessor of the incident, and the Lessee may not leave the scene before the police have arrived.
4.6 The number of kilometers (km) that the vehicle is driven while this lease is in force is determined by reading a normal odometer supplied with the vehicle by the manufacturer. The Lessee shall notify the Lessor, as soon as possible, if the odometer is out of order or stops functioning during the terms of the lease.
4.7 The Lessor is not responsible for the disappearance of or damage to property that the Lessee or any other party leaves in or on the vehicle or was at any point transported with the vehicle.
4.8 The Lessee agrees to pay the Lessor, upon request: a. deposit amounting to the estimated cost of hiring the car b. any and all expenses incurred by the Lessor if he has to bring the vehicle back to his premises, without regard to the condition of the vehicle, the roads or the weather.
4.9 The Lessee is not authorized to have repairs done or make changes to the vehicle or its accessories, or to put the vehicle up as any kind of security, without the prior consent of the Lessor.
4.10 The Lessee is liable for all parking meter charges and fines for breaking traffic laws.
4.11 The Lessee is not authorized to use the vehicle to transport passengers in exchange for payment, loan the vehicle to others, or sublease it, without prior consent of the Lessor.
5. Obligations of the Lessor
5.1 The Lessor undertakes to supply the vehicle at the agreed time and to see that it meets the demands made for it.
5.2 If the vehicle should malfunction the Lessor shall supply the Lessee with a comparable vehicle as soon as possible (see article 1.10).
5.3 The Lessor shall inform the Lessee of the content of this Rental agreement particularly as regards the obligations that the Lessee undertakes by signing it.
5.4 The Lessor shall inform a foreign Lessee of Icelandic traffic regulations, traffic signs, and regulations banning off-road driving. The Lessor shall particularly point out the dangers stemming from animals on the roads.
5.5 If the Lessor wants to limit use of the vehicle with regard to its equipment and/or road conditions, this shall be done in writing when this Rental agreement is signed.
5.6 The Lessor undertakes to maintain valid liability insurance for his business operations.
6.1 The lease sum/rental fee includes mandatory vehicle insurance, Third Party Liability Insurance (TPL), including liability insurance and accident insurance for the driver and the owner (see article 6.3.1)
6.2 The Lessee may purchase additional insurance described in article 6.4.
6.3 Mandatory Insurance
6.3.1 Third Party Liability Insurance (TPL): When renting one of the Lessor´s vehicles the Lessee is covered by a mandatory Third Party Liability Insurance (TPL) stipulated by Icelandic law consisting of:
184.108.40.206 Statutory liability insurance of vehicle: This insurance compensates for damage caused by the rented vehicle to a Third Party, with a deductible of 50.000 ISK in each instance of loss. For each instance of loss the coverage limit for personal injuries is 1.000 million ISK (approx. 60 million EUR) and for material damages 175 million ISK (approx. 1 million EUR).
220.127.116.11 Statutory accident insurance of driver and owner: This insurance compensates the driver when operating the rented vehicle for bodily damage with coverage limit of 75 million ISK (approx. 450.000 EUR) for any insurance incident. Please note: Neither unauthorized additional drivers nor passengers are compensated by TPL. For more details see the Mandatory Vehicle Insurance Terms provided by FairCar's insurance provider; VIS Insurance Ltd. (Vátryggingafélag Íslands hf.): http://vis.is/media/1634/ba10_okutakjatr-ensk.pdf
6.4. Additional insurance:
6.4.1 Collision Damage Waiver (CDW): Collision Damage Waiver (CDW) is mandatory unless Lessee provides written proof from an insurance company, specially stating that coverage of collision insurance is effective in Iceland and valid for the duration of the rental agreement. Usage of personal third party insurance is always on Lessee's own responsibility. If CDW (see article 6.4.4) is not accepted, Lessee will be held fully reliable for the full value of the vehicle and extras in case of third party insurance is not valid.
18.104.22.168 Collision Damage Waiver (CDW) reduces the Lessee's financial responsibility to a part, in case of damage to the vehicle. The financial responsibility is limited to the deductible amount. The maximum deductible amount for CDW, EEA resident 6.500 GBP, none EEA resident 3.000 GBP for all vehicle groups unless otherwise stated by third-party partner.
22.214.171.124 The Collision Damage Waiver (CDW) does not cover;
a. intentional damage or damage due to gross negligence on the part of the driver
b. damage resulting from the driver being under the influence of alcohol, stimulants or sedatives, or in any other way incapable of driving the vehicle in a safe manner
c. damage due to race or test driving
d. damage due to war, revolution, civil unrest, riots
e. damage done by animals f. interior damages
g. damage affecting only wheels, tires, suspension, batteries, all glass, radios, or loss by theft of parts of the vehicle and damage resulting from this
h. damage caused by driving on rough roads, to the vehicle’s undercarriage.
i. damage to the clutch and transmission.
j. damage resulting from driving in places where vehicle traffic is banned, such as paths, tracks, banks of snow, ice, unbridged rivers or streams, beaches, places only accessible at low tide, or other trackless areas
k. damage caused by sand, gravel, ash, pumice, or other kinds of earth material being blown onto the vehicle.
l. if the vehicle is transported by sea, no compensation will be paid for damages caused by sea spray/seawater
m. in other instances, reference is made to the general conditions for Collision Damage Waiver (CDW).
n. if vehicle is driven by unauthorized driver.
6.4.2 ZERO Collision Damage Waiver (ZCDW): ZERO Collision Damage Waiver (ZCDW) covers the Lessee's excess on damage and theft on our CDW and reduces the financial responsibility to zero. Policy holder must hold our CDW in order to get ZCDW. For more details see the Insurance terms and conditions provided by FairCar's insurance provider.
Policy for EEA residents: www.faircar.is/files/zcdw/zcdw_eea.pdf
Policy for none EEA residents: www.faircar.is/files/zcdw/zcdw_non_eea.pdf
126.96.36.199 Gravel Protection (GP): Gravel Protection (GP) is a feature included in ZCDW and covers all damages to windshield, windows, lights, undercarriage and paintwork of the rented vehicle due to gravel or rocks.
188.8.131.52 Theft Waiver (TW): Theft Waiver (TW) is a feature included in ZCDW for loss or theft of the vehicle.
6.4.3 Sand and Ash Protection (SAP): Sand and Ash Protection (SAP) reduces the Lessee's financial responsibility for damages caused by erosion or ash, which can for instance damage the paint on vehicles permanently, to the deductible amount. The maximum deductible amount for SAP, EEA resident 6.500 GBP, none EEA resident 3.000 GBP for all vehicle groups.
7. General provisions
7.1 This lease agreement shall always be kept in the vehicle during the term of the lease.
7.2 Additions and amendments to the conditions and provisions of the lease agreement shall be made in writing.
7.3 Icelandic law applies to agreements made on the basis of the terms cited above. This includes any claims for compensation that might be made. This applies both to the basis for and the calculation of compensation. The same applies to claims for damages based on liability outside this agreement. If legal disputes arise concerning this Rental agreement, they will be heard before the Lessor’s legal venue.
7.4 It should be pointed out that disputes between the parties to this Rental agreement can be submitted to the active Arbitration committee of the Icelandic Consumers Association and the Icelandic Travel Industry Association.
8 Limitations of Responsibilities
Lessor will make all reasonable efforts to keep the information on Lessor's website (www.faircar.is) and in published material/information accurate and up-to-date. Nevertheless, some information available may be technically inexact or contain typing errors. Without prejudice to its obligations under the general terms and conditions applicable to the rental agreement, Lessor does not declare nor guarantee the completeness or reliability of this information and disclaims responsibility for any errors, omissions or interruption and similarly, disclaims responsibility for any change or misspelling in the content or damage resulting from a system error, computer virus or a third party error or intruder.
ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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