Read our latest reviews

Car rental reviews – Number 1 with TrustPilot is continuously looking for ways to improve service and make the process of booking a rental car as simple and enjoyable as possible, which is why we are proudly rated No 1 in the TrustPilot Reviews 'Car Rental' category. We want customers to share their experiences, from the booking phase to the collection and drop-off of their vehicle. Customer testimonials help us maintain our reputation as an industry leader in car hire, with more than 2000 individual airport rental vehicle sites. More than one million bookings have already been made through our network and the only way we can stay ahead of our competitors is by listening to consumers.

Your say on car hire companies

An independent review site collates all of our global comments, so they can be easily accessed on our websites. TrustPilot allows us to truly benchmark our performance with an easy to use car hire reviews section. On any of our regional airport rentals pages, you will see a TrustPilot reviews section on the right-hand side of the home page. All you have to do is click on it and you will be taken to a Review Company section. A star-rating distribution pie chart is in the top corner, with various customer testimonials below. All you then have to do is enter your star rating, your opinion in one sentence and a full review. You can also post and verify yourself via Facebook or email.

Airport rentals customer service

The airport car rental industry is incredibly competitive, with thousands of vehicle rental companies in operation around the world. While we believe we are the best in the business for cheap car hire, our Reviews page allows you to see exactly why. You can compare rental companies on the site and make more of an informed decision for your next trip, whether it's business or pleasure. From basic economy requirements to luxury or 4WD rentals, all of those options are here. From Australia to the USA and Europe, our products are put under the microscope by your responses. And if there is an issue, we will often reply personally on the website to assure you that any complaint or issue is being dealt with directly. So please help us to keep driving forward!

Excellent service.  

Written on 11 January, 2018 by Ahmed Sheik, USA

I would recommend this site to everyone.  

Written on 13 December, 2017 by Ernest Leffler, USA

Seamless rental, great discounts & no hidden fees!  

Written on 03 January, 2018 by Christina, USA

It was a great experience!! easy, simple and fast.  

Written on 05 March, 2018 by Magaly Flores, USA

Very easy to navigate and work with  

Written on 23 April, 2016 by J.P. Johnson, USA

Customer service was awesome.  

Written on 11 March, 2018 by Sally Neilson, USA

Second time using them and they rock!  

Written on 13 March, 2018 by Jeffrey Perkins, USA

Great website, no hidden fees, and wonderful customer service.  

Written on 18 November, 2017 by Gantumur Yadmaa, USA

Wonderful, smooth process.  

Written on 06 January, 2018 by Wani Sabli, USA

No hassles. easy in and easy out. great process.  

Written on 12 March, 2018 by Jennifer Bryant Zamalloa, USA

They are the best! highly recommended.  

Written on 09 March, 2018 by David Gold, USA

Awesome experience.  

Written on 25 December, 2017 by René A. Garza, USA

Very efficient, happy with my booking.  

Written on 17 January, 2018 by Collin Prawlall, USA

Quick and easy service.  

Written on 17 December, 2017 by Terry Anderson, USA

Everything was effortless and efficient.  

Written on 06 December, 2017 by John Lee pattinson, USA

Great customer service.  

Written on 24 January, 2018 by Jose Mendoza, USA

It was easy to use, easy to understand  

Written on 15 March, 2016 by P. Asher, USA

Excellent service at a good price.  

Written on 17 November, 2017 by Giuseppe Schifano, USA

Everything was smooth and easy.  

Written on 09 March, 2018 by Norman Barnes, USA

Exceeded my expectations.  

Written on 14 January, 2018 by Maxim Khandros, USA