An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.
Hertz Panama accepts debit/check cards on the condition that all benefits and protections are taken (STP, SDW, SL1 PPP). Local tax is 7%.
Temporary Debit Card qualifying requirements are:
- Meet minimum age requirements as per normal rental qualifications
- Valid Driver’s License
- Matching name on Driver’s License and debit card
- Debit card must be magswiped using the signature capture device
- Debit cards will be processed through the credit check at time of rental, if the credit check is denied, another form of payment will be required.
- Authorization must be obtained to cover rental charges.
CREDIT CARD DEPOSIT:
A deposit of 20% over the estimated rental charges will be applied at time of pickup.
Driving is on the right side of the road. Vehicles may not be driven out of Panama.
A valid drivers license in the customer's own name must be presented at the time of pick up. Renter must be between 21-75 and must have held their drivers license for a minimum of 1 year - please see special vehicle requirements. Renters under 25 are subject to a young driver fee of $9.99 per day.
PICK UP INSTRUCTIONS:
Please refer to the information on your rental voucher.
Location services all area hotels. Renter must call for shuttle service.
DROP OFF INSTRUCTIONS:
A grace period of 59 minutes will be given for late returns.
AFTER HOUR RETURNS:
Leave the car at Hertz Car Rental, doors all locked, and leave the keys in the drop box at the front door. Please note the ending mileage and gas reading on the rental jacket. All charges are final once the contract is closed on the following morning.*
RESERVATION AND RENTAL ADJUSTMENTS:
Any adjustments or changes to the reservation may result in a change of rate. Customers renting 28 days or longer must check in the car at a Hertz office before the 29th day in order to keep the car longer, no exceptions.
For all FULL SIZE, LUXURY, MINIVANS, and SUVS, customer must be 25 years of age or older to rent them.
ONE WAY POLICY:
One way rentals are allowed at a predetermined fee.
Vehicles rented with a full tank of fuel must be returned full to avoid a locally determined refueling charge. Pre-paid gas is available on request at the counter.
Additional drivers must qualify with a valid driver's license in their own name. For additional drivers other than the spouse, a fee of $5.99 per day applies.
EMERGENCY ROADSIDE ASSISTANCE:
Emergency Roadside Assistance (ERA) is an OPTIONAL benefit. At a surcharge of only US$. 1.99 per day. Benefit includes: Key Service (lost or locked in the car), Tire Change, Jump Starts, Gas Service (maximum 5 liters) in case you run out of gas and Towed Car in case of accident.
OPTIONAL COVERS AVAILABLE:
Emergency Travel Services(ETS) program is offered to renters from Canada, USA and the UK, at a cost of $2.49 per day. This covers all transportation arrangements & cost associated with victims due to serious injury or illness.
Any customer using their credit card to waive the STP will be required to purchase Basic Supplemental Liability at a cost USD 16.99 per day. Customer will be responsible for the FULL VALUE OF THE RENTED VEHICLE.
CANCELLATION/NO SHOW POLICY:
The cost of rental (excluding deposit) will be fully refunded if the booking is cancelled at least 48 hours in advance. For cancellations made between 48 and 24 hours prior to pick up, a cancellation fee of 55 USD will apply. No refunds are provided to bookings cancelled less than 24 hours prior to pick up.
No refunds are provided in case of No Show or if you fail to collect the vehicle at your specified time or if you fail to meet the driving licence, passport, credit card or other documentation requirements outlined in this voucher.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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