An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.
Thrifty accept the following credit cards: American Express, Diners Club, MasterCard (not debit), Visa (not debit) and Union Pay (not debit).
P A I
Not included. Available at the counter on direct payment as per tariff card.
Minimum rental period
One day (24 hours)
Unlimited kilometers on daily and weekly, CDW, Theft Protection, Third Party Liability.
As attached in the rate sheet, AED 0.50 fils per extra km. Applies to monthly rentals.
This is mandatory and will be charged as below for all cases where hirer is at fault:
Group MDAR – Group SDAR: AED 1100
Group FDAR – Group FFAR: AED 2200
Group MFAR: AED 1100
In the event of Hit & Run cases or accident client at fault, full excess amount will be charge.
Police report is mandatory for all accidents and breakdowns.
No off-road insurance is provided as off-roading is not allowed.
Full repair charges will be charged to client in the absence of police report.
Customer will be charged “Loss of Rental” charges in the case of vehicle being impounded by Government Authorities/Police for any reason.
Abu Dhabi Accident report
Abu Dhabi traffic department/police has an additional charge for an accident report which needs to be paid by renter, as follows:
AED 310 when the renter is at fault
AED 55 when a third party is at fault
These charges are over and above the Insurance Excess charge.
PAI, Petrol, road tickets, parking fees, traffic fines, toll fees, vehicle registration fee (VRF)
An open credit card imprint of the hirer of the vehicle with minimum validity of 3 months. If this is not available then Thrifty reserves the right to refuse the rental. This is mandatory. Preauthorization on the credit card to cover the estimated cost of the rental will be taken.
The hirer needs to return the vehicle with the same fuel level as to when it was hired. Otherwise a locally determined refueling charge will apply.
Airport off-hire charges
Applicable at the Thrifty off-hire counter at the Airport. Presently the charge is Dubai Airport Terminal 1- AED 50, Dubai Airport Terminal 3- AED 50, Dubai Airport Terminal 2- AED 30, Sharjah Airport- AED 25 and Abu Dhabi Airport- AED 25, Maktoum Airport AED 20; to be paid by hirer. This charge is subject to change without prior notice.
For all rentals for UAE, the customer must hold an international driving license from the country on whose passport the customer is traveling. This is applicable for all nationalities except for GCC Driving license holders.
25 -30 days is fixed monthly rate, 31 days + it is prorate monthly. Advance payment is mandatory. Early car return will automatically cancel the monthly plan and respective weekly or daily charge will apply
Minimum driver age
Maximum driver age
Additional driver charge
AED 80/- However all documents should be the same as hirer.
Driving is on the right side of the road.
Vehicles are prohibited to be used for racing, towing other vehicles, or any activity that is considered against the UAE laws.
Vehicles are prohibited to be driven while under the influence of alcohol or drugs.
Vehicles are prohibited to be used for off-roading – INCLUDING 4WD VEHICLES
Emergency road services are available—enquire at rental counter for further details.
Loss of or damage to personal belongings or luggage is not insured.
Customer will be held responsible for any misuse to the vehicle or any part of it.
In case of accident, excess amount will be charged as per insurance excess details mentioned above.
Please try to park the vehicle in safe and secure place. Try to know exactly where you are. Contact our nearest office or Toll Free 800 4770. Try to give them details of break down type. A replacement vehicle will be sent. A Service Fee will apply for replacement of the spare tyre.
AED 5/- per toll gate crossing.
Payable by hirer directly at parking meter.
Will be charged to hirer and a 10% service charge will apply plus the knowledge fee imposed by the Government.
Driving across border
Not allowed. Hirers must use vehicle in UAE only.
Driving to Oman is not permitted.
Delivery / collection charges
Per transaction in Dubai or Northern Emirates will be charged AED 40/-
Per transaction to Abu Dhabi, Al Ain or vice versa will be charged AED 250/-
One way charges
Pickup Dubai/ Sharjah/Northern Emirates drop-off Abu Dhabi or vice versa will be charged AED 200/-
Pickup Dubai/ Sharjah/Northern Emirates drop-off Al Ain or vice versa will be charged AED 200/-
Pickup Abu Dhabi drop-off Al Ain or vice versa will be charged AED 200/-
Car return policy
Needs to be returned to Thrifty location only during location working hours( see location list for working hours).
Baby Seat charge
Per day AED 35/-. Needs to be booked in advance. Subject to availability.
GPS--- Garmin unit charge
Per day AED 40/-; per week AED 185/-; per month AED 513/-. Needs to be booked in advance
Eid Holidays, Shopping Festivals and selected exhibitions are very high peak periods. Free allocation will be subject to availability and confirmation from Thrifty Car Rental during these blackout periods.
No show/ Cancellation Charges
Cancellation charges: Will be waived off for all bookings which are notified with minimum 48 hours in advance.
No Shows: One day rental based on vehicle type booked will be charged.
Thrifty Car Rental is responsible to give a prior notice for Stop Sale requests.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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