A lot of the time, awards are a bit of a sham. A few so-called “experts” choose whichever winners they think best and that’s that. But the Canstar Blue Awards, which Thrifty Car Rental recently swept, are a different story altogether.
Canstar Blue sounds out average Australians to discover how they feel about hundreds of different brands and providers. These people aren’t subscribers or volunteers, and they’ve all used the product or service in question for a substantial period of time so their opinion really does count for something. Canstar Blue then crunches the numbers and releases the results to the world, so these awards are essentially by the people, for the people.
In light of all this, it’s especially impressive that Thrifty Car Rental snagged the 5 Star Canstar Blue Award for Most Satisfied Customers 2017. Australians gave Thrifty a full 5 stars in all 8 different hire car categories, including Value for money, Quality of vehicle, Customer service and Overall satisfaction.
Thrifty CEO, Tom Mooney, said winning the Award was a huge honour for Thrifty and a great motivation to keep putting customers first.
“Thrifty is committed to providing a happy car rental experience to all our customers at all points of their journey with us,” Mr Mooney said.
“Being voted five stars across all key categories like customer service, vehicle quality, value-for-money and overall satisfaction is a humbling endorsement of our Thrifty values and the way we work. We aim to be passionate, transparent and helpful in everything we do and we are glad the public feel those values coming through.”
Canstar Blue Editor, Simon Downes, said hiring a car could be a confusing and daunting experience so it was good to see that Thrifty was rated so highly by its customers.
“Five-star reviews are not easy to come by. For Thrifty to score top marks across the board is a great achievement.”
Thrifty Car Rental is among the most popular car hire brands you can find on AirportRentals.com, and those searching for a car rental can even filter their results to display Thrifty options only, wherever the much-loved hire company has a depot.
To put your next journey in the hands of Australia’s most trusted car rental company, head to Airport Rentals, select your destinations and travel dates as per usual, then look for ‘Filter By:’ to the left of the search results and tick Thrifty under ‘Rental Company’.