|Amounts stipulated below are excluding VAT - Portugal Mainland 23%* Madeira 22%* Below mentioned values can be changed whithout previous notice|
|STATUS:||AMOUNT :||CHARGE UNIT:||REMARKS|
|No Show Fee||Not included in the rates||50 €||Per Rental||Penalty for driver no-show, if the reservation is not canceled with a minimum of 2 hours notice. Charged to the Tour Operator / Travel Agencie|
|Taxa ECO||Does not apply in country|
|MINIMUM / MAXIMUM AGE & DRIVING LICENCE REQUIREMENT|
|MINIMUM AGE||19 YEAR-OLD||all Car Groups except . FDMR, FWMR, FDAR, FWAR, PDAR, PWAR, FFMR, FFAR, LLAR (Surcharge of 5€ per day with a Maximum of 50€ Per Rental, aplicable to renters bettween 19 years old and 22 years old)|
|23 YEAR-OLD||all Car Groups except . FDMR, FWMR, FDAR, FWAR, PDAR, PWAR, FFMR, FFAR, LLAR|
|25 YEAR-OLD||all Car Groups|
|MAXIMUM AGE||...YEAR-OLD||no maximum age|
|Minimum Driving Licence Period||1 YEAR||for PDAD, PWAD, UTMD, UTAD, LTMD, LTAD, WTAD, WDAD, XCAD, XWAD, XDAD, LFAD, WFAD, RFMD & FFAD 2 years of Driving License Period mandatory + holder of 1 valid credit card|
|Young Driver Charge (19 / 22)||Not included in the rates||Per Day||Surcharge of 5€ per day with a Maximum of 50 Euros Per Rental, aplicable to renters bettween 19 years old and 22 years old|
|Drivers Licence Requirements||At the time of rental, the driver must present a valid driver's license|
|ADDITIONAL DRIVER CHARGE||CHARGE||CHARGE UNIT:||CHARGED TO:|
|AD Aditional Driver||Not included in the rates||5.00 €||Charged to Driver||per day / max. 50,00€- per rental. * 1st additional driver included|
|COVERAGES ( Insurances)||STATUS||AMOUNTS PER DAY||CHARGED TO:||EXCESS CHARGES AND REMARKS|
|LDW - THEFT AND COLLISION DAMAGE WAIVER||Included in the rates||Please check chart attached||Included in the rates||This limits its liability for damage to the Europcar vehicle, parts and accessories, in case of accident, theft, attempted theft or vandalism, provided the vehicle is operated in accordance with the terms and conditions of the rental. LDW may be included|
|in some contracts or preferential rates. If LDW is declined the renter will be responsible for the amount of the deduction, ranging from EUR 12,500.00 to EUR 110,000.00 depending on the vehicle rented. Regardless of the LDW is accepted or included, all|
|rentals are subject to an excess amount, ranging from EUR 950.00 to EUR 6,000.00, depending on the vehicle (SIPP) for which the renter is responsible, when an accident occurs or if a responsible third part can not be identified. The minimum excess may be|
|reduced or cancelled by purchasing the SP LDW cover, GoZen and GoZen Plus provided the vehicle is operated in accordance with the terms and conditions of the rental, please see the Super Plus LDW ; GoZen and GoZen Plus covers for the|
|information of the values by SIPP code.|
|SPLDW – Super Plus Loss Damage Waiver||Not included in the rates||Please check chart attached||Charged to Driver||This coverage reduces the minimum Excess charge in case of an accident or car theft, being mandatory the full completion of the Accident Form (Declaração Amigável). In case of theft of the vehicle, the Client needs to present the Police Report and the car|
|keys. This coverage is valid for Customers from 19 years of age or older and its subjected to an Minimum SPLDW Excess Ammount. This coverage is not valid for certain vheicles SIPP codes and vans/trucks rentals|
|Go Zen||Not included in the rates||Please check chart attached||Charged to Driver||This coverage relieves the Client from the responsibility from having to pay the Excess charge in case of an accident or car theft, being mandatory the full completion of the Accident Form (Declaração Amigável). In case of theft of the vehicle, the Client|
|needs to present the Police Report and the car keys. This coverage is valid for Clients who are 26 years old or older. This coverage is not valid for certain vheicles SIPP codes and vans/trucks rentals|
|Go Zen PLUS||Not included in the rates||Please check chart attached||Charged to Driver||This coverage includes coverage "Go Zen" that waives the responsibility of the client from having to pay the Excess charge and also includes Personal Accident Insurance Supplement – P.A.I.|
|this coverage is valid for Clients who are 26 years old or older. This coverage is not valid for certain vheicles SIPP codes and vans/trucks rentals|
|PAI||Not included in the rates||5.60 €||Charged to Driver||
Total permanent disability or Death : 11 511,00 € per person Medical Expenses : 3 453,00 € per person
Baggage & Personal things Not covered. Insurance Policy ACE PTBBB100422 Insurance Company ACE Europe
|LIABILITY INSURANCE TO THIRD PARTY|
|Insurance Policy Limit for bodily injury & propety damage||Included in the rates||Up to 100,000,000€|
|ONE-WAY||STATUS||CHARGE||MINIMUM RENTAL DAYS|
|Domestic||Not included in the rates||Please check chart attached||Domestic one ways only available in Portugal Mainland. Please check chart attached.|
|International||Not included in the rates*||Please check chart attached||International one ways only available for certain countries, please check chart attached. Available only for rentals of 7 days or plus|
|Cross Border driver restriction / Comment||Please check at the time of the reservation|
|DELIVERY AND COLLECTION||STATUS||CHARGE||REMARKS|
|General Delivery and Collection - During office hours||Not included in the rates||Per deliver & per collection : Inside city limits where exists an EP station -10€; Up to 30 Km - 20€; Above 30 kms - 20€ + 0.80€ p/km||On request basis only and subjected on previous confirmation|
|Hotel - During office hours||Not included in the rates||Per deliver & per collection : Inside city limits where exists an EP station -10€; Up to 30 Km - 20€; Above 30 kms - 20€ + 0.80€ p/km||On request basis only and subjected on previous confirmation|
|AFTER HOURS CHARGE||STATUS||CHARGE PER RENTAL||REMARKS|
|Airport||Not included in the rates*||25 €||On request basis only and subjected on previous confirmation. *After Hours surcharge it's aplicable to all bookings( pick-ups) made for the 1st January and 25th of December|
|Downtown||Does not apply in country||N/A|
|EQUIPMENTS||STATUS||CHARGE PER DAY||CHARGE PER RENTAL||FREESELL/REQUEST STATUS||REPLACEMENT AMOUNT/REMARKS|
|Child Seat Baby (0 to 12 months)||Not included in the rates||8.50 €||Maximum of 85€||REQUEST||EUR 90 Mandatory|
|Toddler Seat (1 to 3 years)||Not included in the rates||8.50 €||Maximum of 85€||REQUEST||EUR 90 Mandatory|
|Infant Seat (4 to 7 years)||Not included in the rates||8.50 €||Maximum of 85€||REQUEST||EUR 90 Mandatory|
|Child Booster Seat (8 to 12 years)||Not included in the rates||5.00 €||Maximum of 55€||REQUEST||EUR 60 Mandatory|
|Navigation System||Not included in the rates||7.00 €||Maximum of 105€||REQUEST||The navigation system (GPS) is available only at the Airport Stations: Lisbon, Oporto & Faro. For one-ways betteween these stations a surcharge of 15€ will be applicable.|
|Toll Management Device||Not included in the rates||1.50 €||Maximum of 15 €||On Request at the vheicle pick-up desk||28.45|
|Security Life Jacket||Included in the rates||Penalty of 12€ if not returned with the car|
|Vários||STATUS||CHARGE PER RENTAL||Remarks|
|No Show Fee||Not included in the rates||50.00|
|Management fee for process claims||Not included in the rates||30.00||According to Europcar’s General Car Rental Conditions – Art 4th, nº.1 Line h)|
|Administrative fee for Management of judicial and extrajudicial claims||Not included in the rates||25.00||According to Europcar’s General Car Rental Conditions – Art 4th, nº.1 Line e)|
|Refuelling charge||If the tank is not filled up, missing petrol plus a surcharge will be applied|
|GRACE PERIOD||Europcar offers you 29 minutes grace period after 24 hours are up (whole day rental).|
|"Express Gasoline Service"||The Client at the check out time, will have the possibility of buying a full thank with 10% discount on the full tank amount of the rented car. In these case client should return the car with a empty fuel tank, reimbursements will not be made.|
|Cash/credit card deposit||Europcar reserves the right of only accepting credit cards as form of guarantee for payment of the extras which are under the responsibility of the drivers. A deposit corresponding to a full tank of petrol plus all extras purchased|
|will be required at the moment of the rental. If client do not accept the Super Plus LDW; GoZen or GoZen Plus coverages, a deposit of the value of the LDW Excess will be asked. Existing reservations for all car groups with the exception of|
|MBMR; EDMR; EDMD; CDMR; CWMR & CDMD credit cards are mandatory|
|Credit Cards accepted:||ALL MAJOR CREDIT CARDS|
|Toll Management Service||This service enables the customer to automatically pay all toll roads fees resulting through any electronic toll barrier in road infrastructures or national highways in Portugal, including ex-SCUT. It’s the most convenient solution for electronic toll pay|
|Facilitates full compliance with the Portuguese law and avoids wasting time or payment of administrative fees made at authorized authorities: Post offices (CTT) or Payshops.|
|Advance Booking||Reservations on net rates must be made at least with a minimum of 3 days in advance ( 72 hours ), except July and August which a rule of 7 days can be applied (168 hours)|
|Europcar reserves the right to apply these rules without notice|
|Country Restrictions||Driving forbidden on unpaved roads.|
|Chauffeur Drive||Not available on net rates|
The cost of extras and deductibles identified, may be subject to change at any time, unless expressly agreed otherwise and without prejudice to the client communication.
All rates and conditions that are attached are confidential and belong to Europcar.
These rates are exclusively designed for the product in question and are not, by definition, comparable with other Europcar rates.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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