An initial, non-refundable deposit will be secured at the time of booking confirmation. Accepted credit cards are Visa and MasterCard.
The balance is to be paid directly to the supplier on arrival.
Payment methods accepted by supplier: American Express, MasterCard, Visa.
1) Copy of ID Card or Passport (Non-Thai National)
2) Copy of valid international driving license or English language written license
3) Copy of valid major credit card
4) English translation of Chinese driving license
Security Deposit : 5,000 Baht for all car categories
Break down assistance
Break down or roadside assistance service is provided free of charge
24 Hours international standard emergency roadside assistance number (+662) 342 3262. This service is provided by Allianz Global Assistance
For all 3-day+ rentals and during opening hours, this service is free within a 15km radius of the depot, provided it has been requested in advance. For all other rentals, a delivery fee will apply.
For all 3-day+ rentals and during opening hours, this service is free within a 15km radius of the depot, provided it has been requested in advance. For all other rentals, a collection fee will apply.
Child Seat 100 THB/Day, GPS Navigator (Garmin) 100 THB/Day (Note: All items are on request and subject to availability. These rate are inclusive of VAT 7%)
Items not covered by the insurance:
Windscreen, Tyre Damage, Spare Tyre and Loss of portable accessories
No show and cancellation Policy
If cancelled up to 24 hours prior to vehicle pick up, no cancellation fee apply. For rentals cancelled within 24 hours of pick up or No-shows, a cancellation fee equal to 1 day rental will be charged.
Minimum age (no charge) 21 Years
Maximum age (no charge) 99 Years
Young driver (minimum age) 18 Years
Young driver (maximum age) Less Than 21 Years
Young driver charge 100 THB/Day/Person, plus SDW Charge 200 THB/Day/Person
Senior driver (maximum age) 99
Driver License, minimum years 1
Additional drivers, maximum drivers 2
Additional driver charge 3rd + additional drivers surcharge 100 THB/Day
Additional driver (no charge) 1
International Drivers permit required: yes
Booster seat (4yrs +) on request
Toddler seat (9 months - 4 years) 100 THB/Day
Navigational Phone 100 THB/Day
GPS 100 THB/Day
Bike Rack 100 THB/Day
Fuel / Mileage Detail
Fuel Policy received full / returned full
Mileage Policy: unlimited
Cross Border Travel Detail
All Vehicle categories are permitted to travel only in the Kingdom of Thailand, no cross border allowed.
One Way Policy
A minimum 3 days hire is required for one way rentals. A one way fee applies to rentals of 3 and 4 days. Rentals of 5 days or more will not incur an additional fee.
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Car rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 25.00
To add or remove extras to/from a confirmed booking: 10.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Car Rental Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St, Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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