This applies to residents from the following countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Rumania, Slovakia, Slovenia, Spain, Sweden and United Kingdom.
You are liable for any penalties and associated charges by the supplier (including potential void of contract) if this rule is broken.
|Additional Driver||THERE WILL BE AN ADDITIONAL CHARGE OF 12 CHF PER DAY, MAXIMUM 120 CHF, EXCLUDING VAT FOR EACH ADDITIONAL AUTHORIZED DRIVER. FULL RENTAL CONDITIONS APPLY TO ALL ADDITIONAL DRIVERS.|
|Age Requirements||ALL CAR GROUPS ARE AVAILABLE FOR RENTERS BETWEEN THE AGES OF 21 - 80 EXCEPT STANDARD AND FULL SIZE VEHICLES WHICH ARE AVAILABLE FOR RENTERS BETWEEN THE AGES OF 25 - 80. ALL DRIVERS BETWEEN THE AGES OF 21 - 24 WILL BE CHARGED AN UNDERAGE FEE OF 19.90 CHF PER DAY WITH A MAXIMUM CHARGE OF 199.00 CHF.|
|Forms of Payment||VISA, AMERICAN EXPRESS AND MASTER CARD ARE ACCEPTED AS PAYMENT AND DEPOSIT FOR THE RENTAL. ALL CUSTOMERS ARE REQUIRED TO PLACE A DEPOSIT TAKEN BY CREDIT CARD IMPRINT. THE DEPOSIT IS BASED ON THE EXCESS AMOUNT FOR COLLISION DAMAGE WAIVER AND THEFT PROTECTION-CDWTP COVERAGE WITH A FUEL DEPOSIT OF 150 CHF. THE DEPOSIT WILL INCREASE WHEN OPTIONAL EXTRAS ARE PURCHASED LOCALLY. THE PURCHASE OF SUPER COLLISION DAMAGE WAIVER AND THEFT PROTECTION - SCDWTP WILL RESULT IN A LOWER DEPOSIT AMOUNT.|
ALL DRIVERS, RENTER AND ADDITIONAL DRIVERS, MUST PRODUCE A VALID DRIVING LICENSE AT THE TIME OF RENTAL. IN ADDITION TO A VALID DRIVING LICENSE, THE PRIMARY RENTER MUST FUTHER PRODUCE TWO PROOFS OF ADDRESS, AN ADDITIONAL PHOTOGRAPHIC IDENTIFICATION - I.E. PASSPORT, AND A MAJOR CREDIT CARD IN THEIR OWN NAME. PROOF OF ADDRESS - I.E. UTILITY BILL, CREDIT CARD BILL OR BANK STATEMENT - MUST BE NO MORE THAN THREE MONTHS OLD.
MULTIPLE-PART DRIVING LICENSE HOLDERS MUST PRODUCE ALL PARTS OF THEIR LICENSE. AN INTERNATIONAL DRIVING PERMIT IS REQUIRED FOR ANYONE HOLDING A NON-EUROPEAN DRIVING LICENSE.
ADDITIONAL ID OR FURTHER IDENTIFICATION CHECKS MAY BE REQUESTED IF DEEMED NECESSARY. THIS MAY INCLUDE AN IDENTITY CHECK WITH EXTERNAL PARTNERS WHO MAY CHECK DETAILS SUPPLIED AGAINS DATABASES TO WHICH THEY HAVE ACCESS.
|Cross Border Policy||EU RESIDENTS ARE NOT ALLOWED TO TAKE A SWISS REGISTERED RENTAL CAR INTO A COUNTRY OF THE EUROPEAN UNION UNLESS RETURNING TO THEIR PLACE OF RESIDENCE. THE RENTER MUST ADVISE THAT THE VEHICLE WILL BE TAKEN ACROSS AN INTERNATIONAL BORDER AT THE TIME OF RENTAL. FOR NON-EU RESIDENTS CROSS-BORDER TRAVEL IS PERMITTED INTO AUSTRIA, BELGIUM, CZECH REPUBLIC, FRANCE, GERMANY, GREECE, HUNGARY, ITALY, LUXEMBOURG, NETHERLANDS, NORWAY, POLAND, PORTUGAL, SLOVAKIA, SLOVENIA, SPAIN AND SWEDEN ONLY. CONTACT THE RENTAL LOCATION FOR ADDITIONAL CROSS BORDER RESTRICTIONS AND CLARIFICATIONS. A PENALTY FEE OF 5,000 CHF WILL APPLY FOR THE UNAUTHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY PROHIBITED FOR CROSS-BORDER TRAVEL. A PENALTY FEE OF 3,000 CHF WILL APPLY FOR UNATHORIZED DROP OF THE RENTAL VEHICLE IN A COUNTRY OTHER THAN THE COUNTRY OF RENTAL ORIGIN|
|Delivery and Collection||DELIVERY AND COLLECTION IS AVAILABLE ON REQUEST ONLY, DURING OFFICE HOURS FOR AN ADDITIONAL FEE OF 50 CHF PER SERVICE PLUS VAT WITHIN 15KM OF CITY LIMITS. OUTSIDE OF 15KM OF CITY LIMITS THERE WILL BE A CHARGE OF 50 CHF PER SERVICE AND 3 CHF PER ADDITIONAL KM PLUS VAT.|
|One Way Rentals||DOMESTIC ONE WAYS ARE AVAILABLE FOR ALL ALAMO LOCATIONS WITHIN SWITZERLAND. ONE WAYS MUST BE BOOKED AT THE TIME OF RENTAL OR APPROVED BY THE STATION OF RENTAL AT THE TIME OF PICK UP. INTERNATIONAL ONE WAY RENTALS ARE NOT ALLOWED.|
|Inclusive||COST OF RENTAL INCLUDES TIME AND MILES, UNLIMITED KILOMETERS, COLLISION DAMAGE WAIVER AND THEFT PROTECTION-CDWTP, SUPPLEMENTAL LIABILITY INSURANCE - SLP, VAT, AIRPORT FEE, WINTER FEE AND ROAD TAX.|
|Exclusive||COST OF RENTAL INCLUDES TIME AND MILES AND UNLIMITED KILOMETERS|
|Baby Seat||BABY SEAT - CSI - AVAILABLE FOR AN ADDITIONAL CHARGE OF 69.50 CHF PER RENTAL PLUS VAT AND AIRPORT FEE WHERE APPLICABLE. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST ONLY.|
|Child Safety Seat||CHILD SEAT - CST - AVAILABLE FOR AN ADDITIONAL CHARGE OF 56.00 CHF PER RENTAL PLUS VAT AND AIRPORT FEE WHERE APPLICABLE. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST ONLY.|
|Booster Seat||BOOSTER SEAT - BST - AVAILABLE FOR AN ADDITIONAL CHARGE OF 40.00 CHF PER RENTAL PLUS VAT AND AIRPORT FEE WHERE APPLICABLE. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST ONLY.|
|GPS||GPS IS AVAILABLE FOR AN ADDITIONAL CHARGE OF 18.00 CHF PER DAY PLUS VAT AND AIRPORT FEE WHERE APPLICABLE. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST ONLY.|
|Ski Racks||SKI RACKS ARE AVAILABLE FOR AN ADDITIONAL CHARGE OF 59.00 CHF PER RENTAL PLUS VAT AND AIRPORT FEE WHERE APPLICABLE. ALL SPECIAL EQUIPMENT IS AVAILABLE ON REQUEST ONLY.|
|Safety Kit||A SAFETY KIT CONSISTING OF A SAFETY TRIANGLE AND SAFETY JACKET IS REQUIRED BY LAW AND PROVIDED IN ALL VEHICLES. THE CUSTOMER MAY PROVIDE THIER OWN SAFETY KIT BUT ALAMO IS NOT LIABLE FOR FINES ISSUED TO RENTERES WHO CANNOT PROVIDE A KIT WHEN ASKED BY POLICE AUTHORITIES. ANY FINES LEVIED BY POLICE FOR COMPULSORY SAFETY EQUIPMENT NOT IN THE RENTAL VEHICLE DURING A POLICE STOP WILL BE CHARGED TO THE RENTER.|
|Fuel Service Option||ALL VEHICLES ARE DELIVERED WITH FULL TANK OF FUEL AND MUST BE RETURNED IN THE SAME CONDITION. IF A VEHICLE IS RETURNED WITH LESS THAN A FULL TANK OF FUEL THE RENTER WILL BE CHARGED FOR THE DIFFERENCE PLUS AN ADDITIONAL FEE OF 50 CHF. VAT AND LOCAL FEES AND LOCAL SURCHARGES WILL APPLY TO FUEL CHARGES.|
|Collision Damage Waiver||N/A|
|Collision Damage Waiver & Theft Protection||COLLISION DAMAGE WAIVER AND THEFT PROTECTION-CDWTP- IS OFFERED AT THE TIME OF RENTAL FOR AN ADDITIONAL DAILY CHARGE RANGING BETWEEN 20 CHF AND 30 CHF PER DAY PLUS VAT AND AN EXCESS AMOUNT. IF THE RENTER PURCHACES CDWTP, ALAMO REDUCES THE RENTERS RESPONSIBILITY FOR THEFT, LOSS OF, OR DAMAGE TO, THE RENTAL VEHICLE INCLUDING BUT NOT LIMITED TO – TOWING, STORAGE, LOSS OF USE, ADMINISTRATIVE AND-OR DIMINSHED VALUE OF THE RENTAL VEHICLE – SUBJECT TO THE TERMS AND CONDITIONS OF THE RNETAL AGREEMENT AND APPLICABLE LAWS. CDWTP IS NOT INSURANCE. THE PURCHASE OF CDWTP IS NOT A REQUIRED CONDITION OF RENTAL. THE PROTECTION PROVIDED BY CDWTP MAY DUPLICATE THE RENTERS EXISTING COVERAGE AND ALAMO IS NOT QUALIFIED TO EVALUATE THE ADEQUACY OF THE RENTERS EXISTING COVERAGE. THERE FORE, THE RENTER SHOULD EXAMINE THEIR PERSONAL CREDIT CARD PROTECTIONS, AUTOMOBILE INSURANCE POLICIES OR OTHER SOURCES OF COVERAGE WHICH MAY DUPLICATE THE PROTECTION PROVIDED BY CDWTP. IN ALL CASES, CDWTP DOES NOT COVER THE RENTER FOR DAMAGES CAUSED BY DRIVER NEGLIGENCE OR LEGAL VIOLATION. IN THESE CASES THE RENTER WILL BE LIABLE FOR THE ENTIRE FINANCIAL LOSS INCURRED BY THE LESSOR.|
|Partial Collision Damange Waiver||N/A|
|Super Collision Damage Waiver||N/A|
|Super Collision Damage Waiver & Theft Protection||SUPER COLLISION DAMAGE WAIVER AND THEFT PROTECTION-SCDWTP- IS AN OPTIONAL COVERAGE THAT CAN ONLY BE PURCHASED IN ADDITION TO COLLISION DAMAGE WAIVER AND THEFT PROTECTION CDWTP. SCDWTP CANNOT BE PURCHASED ALONE. SCDWTP REDUCES THE EXCESS ON CDWTP TO O CHF IN CASES OF THEFT OF THE VEHICLE OR AFTER COLLISION. SCDWTP IS NOT APPLICABLE IF THE EVENT OCCURRED DUE TO DRIVER NEGLIGENCE OR LEGAL VIOLATION. IN THESE CASES THE RENTER WILL BE LIABLE FOR THE ENTIRE FINANCIAL LOSS INCURRED BY THE LESSOR.|
|Super Collision Damage Waiver & Tires and Windshield Protection||N/A|
|Loss Damage Waiver||N/A|
|Personal Accident Insurance||PERSONAL ACCIDENT INSURANCE - PAI IS AN OPTIONAL INSURANCE THAT CAN BE PURCHASED AT THE TIME OF RENTAL. PAI COVERS ALL PASSENGERS, INCLUDING THE DRIVER, UP TO A CERTAIN AMOUNTS IN CASE OF DISABILITY OR DEATH AS A CONSEQUENCE OF AN ACCIDENT.|
|Supplemental Liability Protection||SUPPLEMENTARY LIABILITY INSURANCE SLI, THIRD PARTY INSURANCE, REQUIRED BY LAW - FREE OF CHARGE. COVERAGE LIMITS, THIRD PARTY BODILY INJURY OR DEATH AS WELL AS THIRD PARTY PROPERTY DAMAGE UP TO 100 MIO. CHF.|
|Tire and Windshield Protection||N/A|
|Theft Protection - 2||N/A|
|Zero Risk Pack||N/A|
|Zero Risk Pack Plus||N/A|
|Roadside Assistance||ALAMO RENTAL LOCATIONS DO NOT PROVIDE DIRECT ROADSIDE ASSISTANCE TO THE CUSTOMER. THE ASSISTANCE IS PROVIDED BY MSS ON BEHALF OF ALAMO. THIS SERVICE IS AVAILABLE 24-7 BY CALLING 0800 44 00 66 WITHIN THE COUNTRY OF RENTAL. IF THE CUSTOMER IS FOUND TO BE RESPONSIBLE FOR THE DAMAGE TO THE VEHICLE ADDITIONAL CHARGES MAY APPLY.|
Terms of booking on this website
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
In the event of cancellation, any deposit amounts paid at the time of booking are non-refundable.
If you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Online Republic Ltd. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. In Australia, we are based at Suite 3.01, 11 Queens Rd, Melbourne VIC 3004. Thank you for booking with us.
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